Warranty

For goods subject to a guarantee, if so indicated on the warranty card or invoice delivered to the buyer after the sale, the same shall be valid for as long as stated on the guarantee document itself, and the statutory guarantee shall be valid under legal conditions.

The warranty terms apply as of the date of delivery of the goods to the buyer, and the seller warrants to the buyer that the product will function properly within the warranty period if the buyer complies with the instructions for use.

The buyer is obliged to inspect the goods without delay and to notify the seller within 8 days of visible defects of the goods. Otherwise the seller is not responsible for any visible defects on the purchased goods.

In case of hidden defects, the buyer must inform the seller within 8 (eight) days from the day of their discovery, otherwise they lose the right and act on the same. After the expiration of 6 (six) months from the handover of the goods, the seller is released from liability for invisible defects.

If the buyer duly informed the seller of the defects (visible and hidden), the seller shall within the statutory time limits have the obligation to the seller: (and) removal of the defect, (and) replacement of the goods with other goods without flaws, (or) reducing the purchase price, (and) will allow termination of the contract. All these rights are given individually and alternatively and do not apply all at once, respectively inability to exercise one of the options, the other becomes active and thus, within the meaning of Article 410 of the Law on Obligations.

In case of replacement of the product with another product, the buyer is obliged to deliver the same to the seller at the seller's expense within 30 days of the product being picked up.

After the expiration of two years from the receipt of the product, regardless of the timely notification of the defect by the buyer to the seller, the seller is no longer responsible for any defects.

The seller assumes no responsibility for any damage caused by the negligence of the buyer or the persons for whom he is responsible. This applies in particular to any further damage. The buyer gives his explicit consent to the exemption of Art. 345/2 of the Law on Obligations, that is, it waives the right to litigate this provision of the general conditions of sale and delivery of goods. The Buyer acknowledges that this provision is not due to the seller's monopolistic position and/or unequal relationship between the parties. The buyer waives the right to refute the contract of sale due to a breach of the principle of equal value for giving.

If it is determined that the goods under warranty, which the customer is claiming to be incorrectly correct, the seller will charge the user with a review of the correct product one service hour (180 kn VAT included) with the additional cost of delivering the product to the service (if it was at the seller's expense) and returning the correct product to the customer.

Extended Warranty:

Alhambra warrants its instruments to be free from defects in materials and for a period of (2) two years from the date of purchase by the original retail purchaser, extending guarantee to (3) three years, if the original purchaser registers the guitar on http://www.alhambrasl.com/en/support/register.html

TAYLOR warrants solely to you, but not to any subsequent owner, that (i) all Taylor Guitars instruments ("Instruments") remain free from defects in materials and workmanship under normal use for 2 years from the date of your purchase and (ii) that all Taylor Guitars-branded gig bags, cases, pickups and pickup systems (solid body electric guitar pickups, installed acoustic pickups and pickup systems and pickup systems sold separately) remain free from defects in materials, workmanship under normal use for a period of 2 years from the date of your purchase. The warranty on Instruments stated in (i) above will be extended for an additional 10 years (except, however, in respect of any electronic components mounted in or on the Instrument) if you register your Instrument within six months of the date of your purchase by providing the requisite information on the website www.taylorguitars.com/support/owners-registration. For the avoidance of doubt, such warranty extension is not available for any products other than Instruments. For detailed Taylor Guitar warranty terms and conditions, go to: https://www.taylorguitars.com/legal/warranty-europe